captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of I can no longer set the audio output device to be my HomePod stereo pair. Considering this is Roku's top of the line device and their core-competency this should be the best product and software on the market. It was on there for TVos 14.4 and have no idea why they took it out. any proposed solutions on the community forums. Here's how it compares to the 2022 13-inch MacBook Pro with M2. I use an AppleTV 4 (HD) with HDMI to a beamer and the audio is going to a AppleTV 3 to feed it optically into my HiFi. :-( Just tried it.. Sep 30, 2021 5:02 PM in response to Bryantrichar. We got faster internet service and I installed an ethernet backhaul to the WiFi mesh unit closest to the problem Apple TV device. Now, it appears that the latest tvOS 14.6 RC update might have fixed the said issue as affected users are reporting about the same. Source. Makes viewing intolerable. I swapped other Apple TV devices from elsewhere in the home into the problem room and the sync problem persisted. I have Dolby enabled incl. Apple's update to the 16-inch MacBook Pro adds the M2 Max to an already fantastic notebook, a change to satisfy creators and power users. phillyknight, User profile for user: This further indicates that the stable tvOS 14.6 update should be able to fix the audio sync issues for all Apple TV users. The audio sync issue is such that the audio appears to be AHEAD of the video, and as such, adjusting audio delay further through the soundbar isn't an option. Audio playback sounds really odd on a surround sound system. However, affected users may not have to wait for long as an upcoming tvOS update might address the audio out of sync issues. David Camps-Campins1, User profile for user: Still experiencing audio latency? It was all beautifully synced before the update :(, Apple TV 4K, Apple has not commented on the issue, though its support team has responded to dissatisfied users on Twitter. After update to tvOS 15 sound isn't in sync, Netflix and AppleTV has a lot of hitches and subtitles are gone. It was never a problem with my old AirPods. Been having issues with audio/video syncing with my new ATV 4K. AVForums.com is owned and operated by M2N Limited, A forum where Apple customers help each other with their products. Apple disclaims any and all liability for the acts, Perhaps I am seeing a different issue, but when the sound stops working, I simply reboot the Apple TV, and that brings it back. Control whether Apple TV outputs Dolby Digital encoded audio Decide what language to use for subtitles and audio tracks in foreign language content Calibrate your video or audio or check your HDMI connection to Apple TV Adjust video settings Watch Apple TV without disturbing others Set the language of audio and subtitles Adjust other audio settings LG TV picture settings set as recommended by "@sonoftumber" in the LG TV owners' thread. I saw IOS 15.1 be released and assumed they released it on all products, the working TVOS is 15.1 (19J5560d), User profile for user: Apr 30, 2021 12:34 PM in response to DougCG. Before this, he worked in the technology field across different industries, including healthcare and education. What can I do? Apple TV 4K, I searched and found the "wireless sync" option in settings, but that only seems to help bluetooth speakers or airplay stay in sync. Andy Epprecht, User profile for user: dangregory, User profile for user: Very disapointing. User profile for user: Only from Apple TVs to either of my receivers am I having this problem. It skips and the audio gout awry within 10 seconds and never catches back up. The No. Want to know more about us? ayrtonoc, User profile for user: We aren't really able to speculate about upcoming tvOS releases. May 8, 2021 9:03 AM in response to Celkins0, Also, agree with others when played with front audio, it was excellent 3D sound effect. Then we suggest checking the audio settings on your Apple TV. My device is set to auto update and is current. Source. Oct 4, 2021 1:29 PM in response to aigars16, Apple TV HD -> hdmi -> Epson beamer / projector. Their mouths arent moving in sync with the sound. Apple TV users recently got the tvOS 14.5 update with several improvements but it also broke an existing functionality. Most movies/shows are 24hz format and will always be out of sync until we can calibrate under that again. If we watch a program through the cloud dvr, or on demand within the Spectrum app the audio sync issues are not present, the issue is only present when watching regular programming within the Spectrum app. All postings and use of the content on this site are subject to the. I have Dolby enabled incl. We did come across a potential workaround that may help solve the problem for some. You are using an out of date browser. May 7, 2021 10:30 AM in response to quaffle, Tried this approach, turning off match content - sync again - turn sync back on. Samsung has released its answer to the iPhone 14 Pro and other smartphones. Reassures me I'm not loosing anything by using ARC. The main problem that viewers are facing is the persistent audio sync issue while playing content on the app. For example, your Apple TV should automatically select the highest quality audio compatible with your television, but it may not be compatible with all the content youre watching. I have the same problem when trying to sync my Sonos speakers. Airplay is a proprietary protocol, they must know everything but no, it's a mess bah, All wired to the same Netgear gigabit switch. Fix? I've reset my AppleTV and two homepods and it still won't sync. It has been theorized that the problem lies with Apple's native device video player as apps that don't use the protocol, like YouTube, play back sound without issue. Under Calibration, click Wireless Audio Sync. The test itself doesn't require further interaction. Sep 29, 2021 8:21 PM in response to aigars16. dfried1, User profile for user: only. This makes it difficult to recommend Apple TV as a streaming device for anything but prerecorded material. Watched two Netfix movies last night with no issues, but tonight the sound streams to my airplay Bose speakers ahead of the video. This has been happening to me too except also with TV+ and iTunes. Update the software on the iOS device you set up HomePods with Try restarting them first. An artist who likes to sing and play the guitar. I have tried changing TVs, HDMI cables, streaming apps, audio source, etc. Cookie Notice The new tool requires that your iPhone is using iOS 13, while your Apple TV has tvOS 13 installed. Oct 3, 2021 11:40 AM in response to aigars16. If you love AppleInsider and want to support independent publications, please consider a small donation. You'll know ARC or eARC is turned on when it says On (ARC) or On (eARC). wouterdam, User profile for user: Again, this is only fixed by resetting the Apple TV. I've done some other test with my hardware: The same happens in all refresh rates (60,50,25,24hz), video modes (SDR,HDR,DV) and with frame matching on or off. Darryl0289, User profile for user: So disappointed after a so boring release without new features, that even broke things that usually worked, Sep 30, 2021 4:10 AM in response to ayrtonoc. Spotify native support on Apple HomePod: Here's what we know, Some Manifold Garden players on PS5 unable to get free upgrade from their PS4 version, fix in the works. Powered by Xenforo, Hosted by Nimbus Hosting, Original design Critical Media Ltd. "[S]ound isn't working for any of the Apple TV shows for me either, but also Netflix and Prime video aren't playing sound too. While the betas contain new features, they also contain pre-release bugs that can prevent the normal use of your iPhone, iPad, Apple Watch, Apple TV, or Mac, and are not intended for everyday use on a primary device. The Plex audio sync problems has happened before with the Ultra. 1-800-MY-APPLE, or, Sales and Sep 30, 2021 6:59 AM in response to David Camps-Campins1. Apple TV+ has seen success once again at the annual Annie Awards, with "The Boy, the Mole, the Fox and the Horse" securing four animation gong wins. 1 Home Entertainment Tech Resource. AppleInsider is one of the few truly independent online publications left. According to multiple reports on Twitter, the Apple TV problem cropped up in July and seemingly impacts newly purchased or rented content, as well as content streamed by third-party services. Also, my picture is slightly glitchy. Jul 29, 2014. Tried everything without luck. Even though some tried playing content after toggling Dolby on and off or changing HDMI cables, nothing seems to have worked. Yep, same here. Benfeever, User profile for user: AppleTV 4K supports PCM 2.0 (stereo) PCM 5.1 and 7.1 Dolby Digital 5.1 with Atmos Dolby MAT (PCM 7.1 + Atmos) eARC on the LG CX supports all of the above. Even more frustrating is that it is only some of my mp4s, not all, although they all have identical compression and format (as far as I know). For example, the Netflix app may work differently when downloaded directly on your Smart TV than it does when downloaded on your Apple TV, or it may require various settings to be customized to optimize performance through that device. PiunikaWeb started as purely an investigative tech journalism website with main focus on breaking or exclusive news. For those times when you don't want to disturb others in your home, but you still want to listen to your favorite movie or TV show, go with the Apple AirPods 2. provided; every potential issue may involve several factors not detailed in the conversations But after 20 minutes or so the audio stays behind on the video ( up to 2 or 3 seconds ) Thanks to its large catalog of content, one can enjoy thousands of hours of video playback. Well, very happy with the sound but very disappointed with the audio lag. Experiencing same issue with all live services. That said, we will keep an eye on the bug where some users face audio sync-related issues on Apple TV and other platforms while playing content on the Plex app and update this story as we come across any new information. This website uses the TMDb API but is not endorsed or certified by TMDb. Sync issue also appears to be pretty consistent across Netflix, Hulu, etc - so not just one platform. The company is currently conducting internal testing of the soon-to-be-launched application update. The oriGrid by tinyRigs is a versatile and portable organizer designed to accommodate the Magic Keyboard and iPad, providing a multi-functional solution for on-the-go productivity. That said, we will be back with more details as and when new information becomes available so stay tuned. Robs1978, User profile for user: For instance, we recently covered a story where Apple TV users faced stuttering issues when playing 4K HDR remixes on the Plex app after the v8.12 update. Apple may provide or recommend responses as a possible solution based on the information Anyone have a fix for the audio going out of sync-specifically I see it in the history channel app. A number of Apple TV app and set-top box users are reporting a curious issue in which some content, including purchased and rented shows, play without audio. The reason being that when I correct the delay using the TV, it only fixed the issues temporarily. I assume that going via the AVR first is a must for UHD content that is delivered by a player or local media server, so that you can use other formats like TrueHD / DTS etc? Frustration quickly reigns when you're watching Apple TV content only to discover the audio coming out of your speakers doesn't match with the video. My setup is: Apple TV > HDMI > Philips OLED TV > optical > Sonos Soundbar. However, like any popular media streaming platform, Plex also suffers from occasional bugs and issues that hinder the experience of a viewer in some way or the other. any proposed solutions on the community forums. Then, check your audio and video settings, and ensure they're compatible with the content you're watching. Both devices must be on the same home network and signed into the same Apple ID. Your device will automatically restart while installing the updates. This doesn't look like a fluke. This issue can occur if the audio format of the HDMI device is set to bitstream output (Dolby Digital, Dolby Digital Plus, DTS, etc. Makes the Apple TV useless, only YouTube works on it for me now," said Twitter user Ben Meighan-Carey. For more information, please see our I have the same issue but only if I use airplay to direct the audio to my speakers. Thank you for signing up to iMore. Before I transmited audio to external yamaha ysp-5600 and everything was worked perfectly! We have three 4K Apple TV streaming devices in our home and we were having sync problems on all streaming services with one of them. At any time, you can reset and repeat the Wireless Audio Sync test. Ahead of Apple's full CarPlay overhaul later this year, we wanted to highlight a few of our favorite apps for Apple's in-car system. Earlier, the issue was more pronounced on Apple TV, but now other platforms seem affected as well. If you want a universal remote control that can do absolutely everything, and you don't care about the price, the Logitech Harmony Elite is hands-down the best remote you can get. The "bad" ones are consistently bad, good ones always good. If its still not working restart or reset HomePods Reset HomePod - Apple Support, A Reset or removal will require setting them up again.