DHS OIG leaders discussed the ways in which they utilize the dashboard for high-level and individual project management, and how their routine use of the dashboard prioritizes timely and consistent data entry. Additionally, in February 2022, DHS OIG provided us with the checklist that internal quality control reviewers use to ensure draft reports contain a professional standards compliance statement. Philadelphia, PA 19107 The other policy would establish the DHS OIG quality control and assurance program. (LockA locked padlock) DHS OIG agreed with this recommendation. field office Share. . Each Regional Office is led by a President-appointedRegional Director. A lock ( LockA locked padlock ) or https:// means youve safely connected to the .gov website. Notably, some actions to fully establish these offices remain in process more than a year later. U.S. Department of Health & Human Services 200 Independence Avenue, S.W. DHS OIG agreed with this recommendation. Gary Whitman, Regional Inspector General for Audit Select your region below for information on your Regional Office andRegional Director. Department of Homeland Security DHS OIG agreed with this recommendation. About Us . DHS OIG agreed with this recommendation. Staff in the Office of Innovation work with leaders in the Office of Audits and the Office of Inspections and Evaluation to coordinate on how the information can be used for planning purposes. The Wannamaker Building Yes No Region covers Illinois, Indiana, Iowa, Kansas, Kentucky, Michigan, Minnesota, Missouri, Ohio, Nebraska, North Dakota, South Dakota, Tennessee, and Wisconsin. State-of-the-art tools and technology assist OIG investigators around the country and help OI meet its goal of becoming the world's premier health care law enforcement agency. Information and guidance about COVID-19 is available at coronavirus.gov. It has not established roles and responsibilities for an organization-wide quality assurance program. In response, DHS OIG developed a dashboard tool to assist offices in using Project Tracking System data to monitor project milestones. We will continue to monitor DHS OIG's efforts to address this recommendation. Department of Homeland Security Office of Inspector General Strategic Plan 2022 2026, Semiannual Report to the Congress April 1, 2022 - September 30, 2022, Testimony of Inspector General, Dr. Joseph V. Cuffari Before the Permanent Subcommittee on Investigations, Committee on Senate Homeland Security and Governmental Affairs United States Senate Medical Mistreatment of Women in ICE Detention, OIG-23-18 - Violations of ICE Detention Standards at Richwood Correctional Center in Monroe, Louisiana. See All Field Offices. Region 2 HHS Region 2 - New York directly serves state and local organizations in New Jersey, New York, Puerto Rico, and the Virgin Islands. The Department of Homeland Security's (DHS) Office of Inspector General has faced work quality concerns, high leadership turnover, and more. Kansas City, MO 64106 Fax: (404) 331-5046, Phone: (312) 353-1203 Espaol 1-401-272-8090. See how the Department of Homeland Security and all of its component agencies are organized by exploring the Organizational Chart. The Office of Intergovernmental and External Affairs hosts 10 Regional Offices that directly serve state and local organizations. Directions. Share sensitive information only on official, secure websites. The OI also: U.S. Department of Health and Human Services, Health Care Fraud and Abuse Control Program Report, Special Fraud Alerts, Bulletins, and Other Guidance, Request for Information: Modernization Initiative To Improve HHS-OIG Public Resources, Special Advisory Bulletin and Other Guidance. We will continue to monitor DHS OIG's efforts to address both of these recommendations and, in particular, how risk assessment informs DHS OIG's annual work planning process. Field Office Location. GAO evaluated DHS OIG's processes against quality standards for federal OIGs, relevant federal standards for internal control, and human capital and organizational change leading practices. Fax: (303) 335-4002, Phone: (313) 226-4005 DHS Office Locations DHS Office Locations Skip the trip, apply online! Fax: (520) 620-7301, In memory of OIG Special Agent William "Buddy" Sentner Consistent with CDC guidance, most Office of Inspector General employees are currently serving the American people remotely. Additionally, according to DHS OIG, the Office of Innovation has drafted a directive and manual for the process and framework for developing, reviewing, approving, and managing its organizational policies. Office of Inspector General - U.S. Department of Labor OFFICE OF INSPECTOR GENERAL Report waste, fraud, and abuse to the OIG Contact OIG Hotline 202.693.6999 800.347.3756 Fax: 202.693.7020 www.oig.dol.gov OIG Testimony Before House Committee on Ways and Means OIG Investigations Newsletter XLIII October 1, 2022 - November 30, 2022 To make suggestions for audits, please contact us via one of the following methods: Suggestion Methods. . Both the Department of Homeland Security (DHS) Act and this Office of Inspector General (OIG) were established by Congress in 2002. I served on deployments for the Emergency Support Function Team, which provided relief during natural disasters and other needs of the country. DHS OIG officials said that they plan to increase staffing to support the quality assurance program, and they also plan to develop a quality control function to address in-process work. Implementing this directive, including tracking the time frames in each step, will provide DHS OIG information to help ensure their processes support timely report completion. The https:// ensures that you are connecting to the official website and that any information you provide is encrypted and transmitted securely. No. 7. . Please indicate in this section if you have filed your complaint with any other office, to include other Inspector General offices, and your Congressperson. Privacy Policy | Legal Policies & Disclaimers | No Fear Act | Sitemap. Maryland, Massachusetts, New Hampshire, New Jersey, New York, North Carolina, Pennsylvania, Rhode Island, Vermont, Virginia, Washington, D.C., and West Virginia. We will continue to monitor DHS OIG's efforts to address this recommendation. Check-In Office. Frequent leadership turnover and associated shifts in leadership priorities have contributed to DHS OIG's long-standing management and operational weaknesses and impeded efforts to address them. Official websites use .gov (215) 656-6900 U.S. Department of Health & Human Services Address. Publicly Released: Jun 03, 2021. provides assistance in criminal, civil, and administrative investigations conducted by OIG's Office of Investigations and the Department of Justice; oversees non-Federal audit activity, including conducting quality control reviews of audits of State and local governments, colleges and universities, and nonprofit organizations; and Fax: (817) 385-2080, Phone: (303) 335-4201 DHS OIG agreed with this recommendation. We will continue to monitor actions to fully establish the offices created in April 2021 and DHS OIG's actions to evaluate the organizational structure in response to Recommendation 10. HHS Region 4 - Atlanta directly serves state and local organizations in Alabama, Florida, Georgia, Kentucky, Mississippi, North Carolina, South Carolina, and Tennessee. OIG's Role In November 2021, DHS OIG institutionalized this expectation by revising its project proposal form to include the proposed standards for the work, and the options on this form are limited to government auditing standards and CIGIE standards for inspections and evaluation. Please direct all media and/or general information inquiries to OPA. (LockA locked padlock) If you have contacted other . In January 2022, OIG officials said they were developing documentation to institutionalize the process for future work plans. An official website of the United States government. Congress enacted the Inspector General Act of 1978 to ensure integrity and efficiency in government. Courthouse & Federal Bldg.915 Lafayette Blvd.Room 322Bridgeport, CT 06604 . Sacramento Regional Office (California) Check-In Office. Receive the latest updates from the Secretary, Blogs, and News Releases. HHS-OIG is the largest inspector general's office in the Federal Government, with more than 1,600 employees dedicated to government oversight, combating fraud, waste and abuse and to improving the efficiency of HHS programs. In October 2021, officials provided a copy of the fiscal year 2022 annual performance plan, which includes steps related to the organizational transformation. To provide independent oversight and promote excellence, integrity, and accountability within DHS. Office of Inspector General/MAIL STOP 0305 This office is critical for ensuring independent and objective oversight of DHS. DHS OIG senior leaders acknowledge that various challenges have contributed to these weaknesses, and have taken steps to begin to address some of them, as follows: These and additional weaknesses GAO identified are of particular concern given that OIGs need to maintain high standards of professionalism and integrity in light of their mission, according to quality standards for federal OIGs. In August 2021, DHS OIG officials noted that the agency implemented organizational changes in April 2021 to ensure programs and offices were aligned to allow for efficiency and effectiveness in conducting the OIG's mission. Actions Needed to Address Long-Standing Management Weaknesses. These organizational changes followed some of the key practices for organizational transformation, but did not follow other key practices. A majority of the OIG's resources goes toward the oversight of Medicare and Medicaid. The Office of Investigations (OI) conducts criminal, civil and administrative investigations of fraud and misconduct related to HHS programs, operations and beneficiaries. DHS OIG agreed with this recommendation. They noted that this Risk Register is undergoing leadership review. Myra Hamilton, Acting Regional Inspector General for Audit The OIG operates a hotline where DHS employees and others can report fraud, waste, abuse and mismanagement, or other criminal or noncriminal misconduct. DHS OIG agreed with our recommendation. Contact the Secretary Mail Delivery Instructions Freight Delivery Instructions Keywords Contact Point of Contact (POC) Secretary Last Updated: 10/04/2022 Was this page helpful? In July 2021, DHS OIG issued its FY 2022-2026 strategic plan. HHS Headquarters. Email: foia@oig.hhs.gov Confirmation Number: (202) 619-2541 Press Contact Office of Inspector General Office of Communications U.S. Department of Health & Human Services Room 5541 Cohen Building 330 Independence Avenue, SW Washington, DC 20201 Phone: (202) 619-0088 Email: media@oig.hhs.gov Advisory Opinions Stay informed as we add new reports & testimonies. . Fax: Fax: (818) 863-1919, Phone: (954) 496-8178 Suite 2742 Atlanta, GA 30308 404.689.7068 1961 Stout Street Suite 12-400 Denver, CO 80294 720.464.1978 915 Second Avenue coordinates with the Department of Justice and other law enforcement authorities to leverage resources and fraud-fighting efforts; provides protective services to the HHS Secretary and participates in public safety and security management activities; and. In October 2022, DHS OIG officials provided us with a demonstration of an internal dashboard tool that includes information connected to risk, such as budgetary information and past OIG work. Region 3 We will continue to monitor DHS OIG's efforts to address this recommendation. This defect was disclosed in the report filed by Relator with the Department of Homeland Security Inspector General ("DHS IG . U.S. Department of Justice Office of the Inspector General, Council of the Inspectors General on Integrity and Efficiency, Pandemic Response Accountability Committee, In memory of OIG Special Agent William "Buddy" Sentner. In September 2022, officials said they were reviewing a final gap analysis report from NAPA and expect to complete the workforce plan by December 2022. (800) 869-4499 In August 2021, DHS OIG officials said that they are developing a process to ensure that work from the Office of Audits and the Office of Inspections and Evaluations is regularly assessed and that such work is conducted according to the appropriate standards. Fax: (703) 413-1833, Phone: (404) 588-3870 We are determined to keep interruptions to our operations to a minimum, and we appreciate your patience during this time. Find direct contact information for DHS, its component agencies, and specific programs of interest. (Recommendation 13), The Inspector General should develop and implement guidance to govern how Office of Audits or Office of Special Reviews and Evaluations work that does not adhere to (1) government auditing standards for audits or (2) CIGIE standards for inspections and evaluations is to be planned, completed, and reported. or https:// means youve safely connected to the .gov website. See Exhibit A (Report, Office of Inspector General). These actions address the intent of our recommendation. In response to our feedback, DHS OIG subsequently updated the checklist to reflect its current practice of conducting work in accordance with government auditing standards or CIGIE inspection and evaluation standards. Appointment notices will include more instructions for visiting USCIS facilities. In September 2022, DHS OIG officials said they had developed a draft Risk Register focused on internal and external risks, including those we identified in our report. . Atlanta, GA 30303 Organization. Toll Free Call Center: 1-877-696-6775, Content created by Office of Intergovernmental and External Affairs (IEA), U.S. Department of Health & Human Services, Office of Intergovernmental and External Affairs (IEA), has sub items, about The Partnership Center, Commonwealth of the Northern Mariana Islands. NOTE: If you choose to file a complaint via the mail and include documents supporting your allegation, do not send original documents, as they will not be returned. Fax: (313) 226-4006, Phone: (915) 745-1654 In January 2022, DHS OIG officials said that through NAPA, they have conducted research to identify best practices and model succession plans in the OIG community and they had begun to draft a workforce plan. Field Office Location. Fax: (703) 413-1833, Phone: (703) 413-1865 We will continue to monitor and will assess implementation, including DHS's perspective on the standardization of the process. (Recommendation 20), As the Inspector General takes steps to implement recommendations in this reportand in doing so, transform the organization's management and operationsthe Inspector General should follow key organizational transformation practices. Below you fill find contact information for those offices. Official websites use .gov Main Navigation. Field Office Location. Norm Robinson is the Assistant Administrator for the Field Operations Division within the Law Enforcement/Federal Air Marshal Service (LE/FAMS). (LockA locked padlock) Official websites use .gov HHS Region 2 - New York directly serves state and local organizations in New Jersey, New York, Puerto Rico, and the Virgin Islands. Myra Hamilton, Acting Regional Inspector General for Audit and Assistant Regional Inspector General for Audit, New York City Regional Office (New York), Philadelphia Regional Office/Office of Internal Audit Team (Pennsylvania). DHS OIG agreed with this recommendation. In September 2022, DHS OIG officials said they expect to have a workforce plan finalized by December 2022. The Office of Innovation has cataloged organization policies and the corresponding responsible offices. For more information about the offices and agencies that make up DHS, or to find out about the Department's leadership, click on the links below. Denver Field Office - Colorado 1244 Speer Blvd., Suite 604A Denver, CO 80204 (303) 844-0058 Dana McKay, Assistant Special Agent in Charge Phoenix Field Office - Arizona 2700 North Central Avenue, Suite 300 Phoenix, AZ 85004 (602) 507-6180 Damian White, Resident Agent in Charge Southeastern Region Fax: (212) 908-9035, Phone: (415) 355-2740 Officials demonstrated the dashboard's capabilities-such as visualizing comparisons of current project timelines against standardized goals based on project type (e.g., audit, inspection/evaluation). (Recommendation 3), The Inspector General should implement organizational performance management processes that are consistent with professional standards and leading practices. Secure .gov websites use HTTPS > Agencies 2400 N Lincoln Boulevard Office of Inspector General . Field Office Phone Number; ATLANTA FIELD OFFICE: 404-331-6111: BALTIMORE FIELD OFFICE: 443-263-1000: BIRMINGHAM FIELD OFFICE: 205-731-1144: BOSTON FIELD OFFICE: 617-565-5640: BUFFALO FIELD OFFICE: 716-551-4401: CHARLOTTE FIELD OFFICE: 704-442-8370: CHICAGO FIELD OFFICE . Listing of key contacts organized by component agency. > IEA He provides executive level leadership to headquarters and the field, including three regions, 20 LE/FAMS field offices, the Visible Intermodal Prevention and Response Program, and senior-level training staff detailed to the TSA Academy, the LE/FAMS . I am submitting this . From here, the VA OIG oversees investigations, audits, and inspections, which are aimed at improving the overall quality of VA programs and services. (Recommendation 19), The Inspector General should develop and implement a consistent process for DHS OIG program offices to coordinate with DHS to receive and respond to technical and management comments about Office of Audit and Office of Special Reviews and Evaluations work. Check-In Office. This report addresses the extent to which DHS OIG adheres to professional standards and key practices in its management and operations, among other objectives. In June 2022, the Office of Innovation provided this catalog to responsible DHS OIG offices for review and comment to identify whether each policy should be archived, updated, or combined with another existing policy document. To do so, GAO reviewed DHS OIG documents, interviewed officials, and analyzed DHS OIG data and published reports. The Inspector General has appointed an executive sponsor to lead implementation of each of our recommendations. In August 2021, DHS OIG officials said that the Office of Audits and Office of Inspections and Evaluations (formerly the Office of Special Reviews and Evaluations) have established target time frames and are assessing engagements against those time frames. Call 1-866-DHS-2-ICE to report suspicious activity Report Crime. Looking for U.S. government information and services? 245 Murray Lane SW Preventing Terrorism and Enhancing Security; Enforcing and Administering Our Immigration Laws; Funds Recovered /Deobligated:$12,914,996, Recoveries, Fines,Restitution, Asset Forfeiture:$71,793,867, Investigations Referred to Prosecution:95. Before sharing sensitive information, make sure youre on a federal government site. The Department of Homeland Security Office of Inspector General was established along with the Department of Homeland Security itself in 2002 by the Homeland Security Act.Its website describes its mission as "supervis[ing] independent audits, investigations, and inspections of the programs and operations of DHS, and recommends ways for DHS to carry out its responsibilities in the most . An official website of the United States government. Sam Nunn Federal Building Including these compliance statements in OIG reports will help ensure that the audience for DHS OIG's reports-including Congress, DHS, and the public-understand how the work was conducted. Washington, DC 20528-0305, Whistleblower Retaliation Reports of Investigation, DHS-OIG.OfficeofLegislativeAffairs@oig.dhs.gov, Reasonable Accommodations Request Intake Form. DHS OIG agreed with this recommendation. View the map that shows the 10 regional office locations. Vacant, Regional Inspector General for Audit OA - Boston 408 Atlantic Avenue Room 330 JFW Federal Building Boston, MA 02110 (617) 223-8640 GAO reviewed DHS OIG management and operations from fiscal year 2015 through fiscal year 2020. Each Regional Director ensures the Department maintains close contact with state, local, and tribal partners and addresses the needs of communities and individuals served through HHS programs and policies. DHS OIG fully implemented the dashboard in March 2022, and in May 2022, DHS OIG officials told us that it implemented a timeliness performance metric for audit and inspection and evaluation managers. (202) 566-2549. : DHS OIG agreed with this recommendation. DHS OIG concurred with each of GAO's 21 recommendations. Information on how to send mail to the Department of Homeland Security. A .gov website belongs to an official government organization in the United States. Call 1-866-DHS-2-ICE to report suspicious activity Report Crime. In September 2022, officials said they expect to complete work on a workforce plan by December 2022. (202) 566-2391. (Recommendation 11), The Inspector General should implement a process for developing, reviewing, approving, and managing its organizational policies. In November 2022, DHS OIG issued an updated performance management policy and an accompanying handbook, both of which the Inspector General emailed to all employees. (Recommendation 12), The Inspector General should develop and implement a process to ensure that all DHS OIG reports include a compliance statement that identifies the appropriate professional standards to which the work in that report adhered. Subsequently, through a contract with the National Academy of Public Administration (NAPA), DHS OIG implemented a strategic planning process outlined by NAPA to produce its FY 2022-2026 strategic plan, issued in July 2021. The toll-free numbers to call are 1 (800) 323-8603, and TTY 1 (844) 889-4357. Washington, DC 20528-0305, Report Corruption, Fraud, Waste,Abuse, Mismanagement Or Misconduct, DHS Office of Inspector General/MAIL STOP 0305 The OIG operates a hotline where DHS employees and others can report fraud, waste, abuse and mismanagement, or other criminal or noncriminal misconduct. DHS OIG agreed with this recommendation. A .gov website belongs to an official government organization in the United States. About DHS Contact Us DHS Mailing Address DHS Mailing Address Information on how to send mail to the Department of Homeland Security. DHS OIG officials offered training to all managers on year-end performance management in September 2021 and October 2022. COVID-19 Weekly Update 3-1-2023 03/01/2023 . 1010 Walnut Street, Suite 410 Main Navigation. EMAIL: dhs-oig.officepublicaffairs@oig.dhs.gov. These cooperative relationships ensure that our individual efforts are not in conflict and are properly coordinated. We are in the process of requesting documentation of how the agency's priorities inform these steps, such as how these priorities inform the shape distribution of the organization, particularly within divisions or other subject areas that align with the identified priorities. > About To fully address this recommendation, DHS OIG will need to ensure sustainment and consistent implementation of its organizational performance management processes-specifically through completing its plan to replace its existing directive so that its policy framework aligns with the agency's current approach. 200 Independence Avenue, S.W. For more information, see our USCIS Visitor . > Regional Offices. In April 2021, the Inspector General announced several organizational changes to reorganize existing functions into two new offices-the Office of Integrity and the Office of Innovation. Immediate Office The Office of Investigations contact information for each of its Offices can be found below: 1301 Constitution Ave. NW WJC West, Room 3428 Washington, DC 20004 (202) 566-0819 (office) Headquarters Operations Directorate. We prefer you use our Hotline Allegation Form, which allows you to report allegations in detail and to include relevant documents and other evidence. The Office of the Inspector General assists agencies and facilities in prevention efforts by investigating all reports of abuse, neglect and mistreatment in a timely manner, to foster humane, competent, respectful and caring treatment of persons with mental and developmental disabilities. A President-appointed Regional Director leads each office. OIG_WEBCOMMENTS@epa.gov (Use the subject "Suggestions for Audits") Phone. HUD OIG, Office of Audit Room 1109 Regional Office 307 W. 7th Street Fort Worth, TX 76102 (817) 978-9309 . Report financial crime by contacting a U.S. Secret Service Field Office. 501 I Street, Suite 9-200 In October 2021, DHS OIG officials said they were evaluating the necessary frequency of refresher training for all managers and noted that they plan to align routine training with their updated performance management policy, which was completed in November 2022. Department White Pages Engage with Us Report Incidents Report suspicious items or activities to local authorities immediately. Email. works collaboratively with other components to develop appropriate enforcement actions and recommend fixes to aspects of HHS programs vulnerable to fraud. Provide feedback and make complaints involving DHS employees, programs, components and other types of grievances. (Recommendation 1), The Inspector General should develop and implement a process to assess the nature, scope, and inherent risks of DHS programs as part of a risk-based planning system and to serve as the basis for its annual work plans and organizational performance management processes. DHS OIG agreed with this recommendation. DHS OIG has made progress in developing these key organizational performance management documents in recent years. HHS Headquarters. EMAIL: DHS-OIG.OfficeofLegislativeAffairs@oig.dhs.gov, DHS Office of Inspector General/MAIL STOP0305 A lock DHS OIG agreed with this recommendation. Office of Inspector General. We will continue to monitor DHS OIG's efforts to address this recommendation. or https:// means youve safely connected to the .gov website. Vacant , Assistant Regional Inspector General for Audit, Chicago Regional Office (Illinois) An official website of the United States government. (Recommendation 14), The Inspector General should develop and implement an organization-wide quality assurance program, including establishing a structure, responsibility, and authority for implementing quality assurance in all DHS OIG work. Fax: (303) 864-2004, Phone: (215) 717-2980 Toll Free Call Center: 1-877-696-6775, Content created by Assistant Secretary for Public Affairs (ASPA), U.S. Department of Health & Human Services, has sub items, about HHS Family of Agencies, Advisory Committees, Task Forces & Initiatives, has sub items, about Budget & Performance, FY 2023 Annual Performance Plan and Report, FY 2022 Annual Performance Plan and Report, FY 2021 Annual Performance Plan and Report, has sub items, about Strategic Plan FY 2022 - 2026, Strategic Goal 1: Protect and Strengthen Equitable Access to High Quality and Affordable Healthcare, Strategic Goal 2: Safeguard and Improve National and Global Health Conditions and Outcomes, Strategic Goal 3: Strengthen Social Well-Being, Equity, and Economic Resilience, Strategic Goal 4: Restore Trust and Accelerate Advancements in Science and Research for All, Strategic Goal 5: Advance Strategic Management to Build Trust, Transparency, and Accountability. With the implementation of this dashboard, DHS OIG leaders are better positioned to understand project time frames and strategically target any efforts to shorten time frames, ensuring that DHS OIG's work contributes to timely oversight. Need help applying for benefits online? We can help at (405) 522-5050. During fiscal years 2012 and 2013, the Department of Homeland Security's (DHS) Office of Inspector General (OIG) issued 361 audit and inspection reports that collectively cover key components, management challenges identified by the OIG, and relevant high-risk areas identified by GAO. Fax: (617) 748-3965, Phone: (312) 886-7050 Your suggestions will be considered as the Office of Inspector General considers new projects. Students in Energy Efficiency-Related Field Resources for Weatherization Operators . James Hibbs, Assistant Regional Inspector General for Audit, Dallas Regional Office (Texas) 245 Murray Lane SW (405) 522-5050, Background Investigations and Fingerprinting, Apply for Emergency Financial Assistance (TANF), Family Support Assistance for Children with Disabilities, Apply for Help with Utility Services (LIHEAP), Financial Help for Medicare and Medicines, Provide Protection for a Vulnerable Adult, Ombudsman (Advocacy for residents in Long Term Care facilities), Report Adult Abuse, Neglect and Exploitation. 32 Old Slip, 26th Floor Fax: (404) 588-3871, Phone: (617) 748-3218 The Office of Investigations (OI) conducts criminal, civil and administrative investigations of fraud and misconduct related to HHS programs, operations and beneficiaries. (Recommendation 5), The Inspector General should develop and implement a process to allocate human capital resources based on the organization's current and emerging strategic objectives and priorities, once DHS OIG establishes them in its strategic plan. Children and Youth