If you are booked on a Queen Mary 2 or Queen Victoria voyage sailing before January 3 or after February 23, 2023 and wish to cancel, our standard cancelation policy applies and Cunard shall be entitled to levy a cancelation charge as a percentage of the fare paid in . If your cruise isnt for a few months yet and conditions re Omicron will hopefully improve, it is possible that the original rules/reasons will come back into play for the date you must cancel by for PVP and CwC. With the insurance, no, I don't expect it to be refunded since I used it to cancel. We had decided to cancel now either way. Please check with your Vacations To Go cruise counselor for cancellation and refund policies for Princess cruises. Princess New Cancellations as of March 14th 2022 By LACruiser88, March 14 in Princess Cruises Share Followers 6 1 2 Next Page 1 of 2 LACruiser88 Rare 2k October 4, 2012 Woodland Hills, Ca. Future Cruise Credits (FCC(s)) may be awarded to guests for many reasons, including if their cruise is cancelled. Princess Cruises Extends Book with Confidence Policy Offering More Flexibility for 2022 Summer Vacations Book with Confidence is now extended to summer 2022 sailings, including all. Nothing for the Royal. We were booked on the Majestic, 4/4/23, 28 day, Sidney to LA voyage. I paid the deposit at that time, and made the final payment a few weeks ago. I was on the Diamond in Nov on a cruise tour. Looks like the Ruby is going to spend a winter season in Galveston. Millions of travelers rely on Cruise Hive in the United States, Europe, Australia, and around the world. Sorry it I used the wrong terminology for Princess when I said CwC instead of Book with Confidence. The cruise line is providing compensation options and details. PaperSniper4, December 19, 2021 in Princess Cruises. Hoping things will be much better in a few more months. We chose the latter. Additional information about Princess Cruises is available through a professional travel advisor, by calling 1-800-PRINCESS (1-800-774-6237), or by visiting the companys website at princess.com. For even greater peace of mind, Princess also offers Princess Vacation Protection that will provide full vacation protection in the form of a future cruise credit or a reimbursement of the normally non-refundable cancellation fees, depending on the reason for changed plans. It was already cancelled twice and now 3 times. The cruise line continued to state, With rising occupancy levels on the ships that have already returned to service and our commitment to guarantee the Princess experience is exceptional, Princess has made the difficult decision to cancel a limited number of voyages (11 sailings) on the Diamond Princess beginning September 1, 2022 through November 13, 2022.. Princess offers a very standard cruise line model when it comes to the included elements. Princess may sometimes also elect to award a good-will FCC, or bonus FCC. Princess Vacation Protection also provides coverage in case your medical condition requires emergency evacuation to an appropriate medical facility. Princess Cruises Cancellation Policy: Can I Get a Refund? We pride ourselves on providing guests with great service. UPDATES INCLUDE HOW TO CONTACT PRINCESS CRUISE LINE TODAY, JANUARY 2, 2022 AND AFTER AND ALSO WHEN ENROUTE TO A CRUISE AND NEEDING HELP. My cancellation notice shows for each of us 1/2 of the cruise fare and the cost of insurance as cancel fees, now I need to stay on top of it and make sure these fees do indeed turn into FCC. If You Cancel Your Princess Cruise: Under the terms of Princess Cruises' "Book with Confidence" program, passengers with bookings made on or before March 2, 2022 and departing through September 30, 2022 can cancel at any time up to 30 days prior to departure to receive a FCC for all monies paid. Guests that reserved their cruise before August 8, 2022 will have the following COVID-19 Assistance at no extra charge. Princess Cruises' new standard deposits for cruises booked on or after May 1, 2021 will be: Cruises five days or less: $100 per person, $200 for suites. A: Princess Vacation Protection has you covered! 2Available in the United States, Canada, United Kingdom, Australia & New Zealand. This program also covers guests during their cruise, including lost or damaged luggage protection, emergency excess medical expenses and emergency evacuation, and trip interruption coverage which provides pro-rated refund if illness interrupts the cruise and extra costs associated with trip delays or interruptions. Draw your signature, type it, upload its image, or use your mobile device as a signature pad. For details, see Terms & Conditions below. I thought there was a new number for us to call! Trip Interruption: Up to 150% total trip cost reimbursement formissed, prepaid cruise arrangements and/or the cost of one-way airfare if you must start your vacation late or need to come home early due to illness, injury and more. Captain's Circle Loyalty Tiers Cruise Advice Top 10 New Cruiser FAQ Cruise Destinations Destinations Overview Alaska Asia Australia & New Zealand We were on the April 2020 cruise from Sydney to LA which was canceled due to the pandemic. The cruise line has announced that a limited number of cruises are canceled for the Diamond Princess cruise ship on the U.S. west coast, resulting in a delayed return to service. See what you need to do before and while you sail to stay healthy at sea. LauraS These cover the transatlantic voyage from the U.S. to Denmark, Baltic sailings, and return transatlantic voyage from Europe. Millions of travelers rely on Cruise Hive in the United States, Europe, Australia, and around the world. Its a convenient way to help ease your worries before setting sail. View Details & List of Affected Cruises (PDF), View Details & List of Affected Cruise (PDF), Weve updated our policies to give guests flexibility while booking cruises during this unusual time. Booked Royal a month ago to replace my Eurpe cruise! Its now easier than ever to use your Future Cruise Credit (FCC)! Q: If my pet becomes ill and I have to cancel my trip as a result, will Princess Vacation Protection reimburse me?A: Although you would not qualify for cash reimbursement, as an added feature for purchasing Princess Vacation Protection, Princess will provide a credit toward a future cruise equal to 75% of the cancellation fees imposed (100% if Platinum Vacation Protection is purchased) if you choose to cancel for an ineligible reason. Thats why we offer Princess Vacation Protection (PVP), which provides a cancellation fee waiver1 plus travel insurance benefits2 and 24-hour worldwide CareFree Travel Assistance3. I canceled my 28Feb2022 cruise 62 days prior. I just canceled a cruise we were supposed to be on January 31st. Once on board, you can use Onboard Credit on shore excursions, specialty dining, spa treatments, beverage packages and more. LauraS If you have any questions about your current coverage, call your insurer, insurance agent or broker. Princess Cruises has canceled the Baltic season for Regal Princess from April 9, 2023, through September 3, 2023. Most medical expenses are covered in case you become sick or injured during your trip. I keep reading that some of the people who have cancelled cruises outside the 30 day limit have been given a FCC deadline of Dec 2023. We're offering you booking flexibility, options to protect your trip and an idea of what your cruise experience will be like. Princess Cruises' Book with Confidence Policy NEW [Temporary] Policy: Cancel up to 30 days before you sail, and get your cancellation fees back as a Future Cruise Credit (FCC). In fact it was the opposite. What happens to my FCC if the voyage I used it on is cancelled by Princess?The Future Cruise Credit will go back onto your profile and you can re-use it before the expiration date. Princess Cruises officials announced earlier this week it had canceled nearly a dozen voyages to and from San Diego. We know you were looking forward to sailing with us, and we apologize and share in your disappointment over these cancellations. Baggage/Personal Effects: Up to $1,500 ($3,000 with the Platinum plan) if your stuff is lost, stolen or damaged. Ill remember that for next time, or I suppose I could pursue it now. ALL RIGHTS RESERVED. Keep asking questions in case the website hasnt been updated. Carnival Cruise Line is providing an option for passengers with cruises scheduled to sail this month to cancel. Princess Vacation Protection Standard To obtain your state-specific Certificate of Insurance providing the terms, conditions and exclusions of the certificate, visit PVP Standard. The lesson I've learned is to wait, book late and get a better price. NEEDED Show Coupon Code There is a replacement cruise for Nov 2023 so apparently the Diamond is still going to be in service. Its not yet known where the ship will be deployed instead, but it is likely to remain based in the U.S. Princess Cruises is offering compensation options to impacted Regal Princess guests. Refunds and FCCs are typically processed within 30 days of receiving the request or 30 days after the deadline for making requests, whichever comes earlier. Carnival Cruise Line will be expanding its European cruise offerings in 2024, as it has opened reservations for 17 voyages aboard Carnival Legend. https://www.princess.com/plan/cruise-with-confidence/cruise-health/. FCCs are non-transferrable but may be used to pay for others on the same booking. Princess Cruises introduce their new 3-tier package option system, comprising of Princess Standard, Princess Plus and Princess Premier, on cruises booked from 1st June 2022 departing after 25th June 2022. The Government has been getting a lot of flak about us being able to travel overseas to do a cruise but not in our own backyard. That's what I was told by my TA, but it is not what I expect. We'll send you a weekly newsletter to your inbox. . Available in both a Standard and Platinum plan, choose the plan you want based on the coverage and plan price that works best for you. (Onboard credit is only applicable to guest 1 or 2 on a booking and is not applicable to upper berth guests). Actually I do see by doing a cruise search that the Diamond has a restart date of March 24, 2023 from Japan. I had specifically asked my TA to double check, and glad I did, because I had assumed for several weeks that I was safe to wait until mid-January to make my decision due to having purchased PVP. Other items purchased prior to the start of your cruise will also be refunded. Major Cruise Line Ready to Resume Cruise Operations in Australia, Photos Reveal Progress at Carnival Cruise Lines New Port, Cunard Line Unveils Historical Photo ExhibitionFrom Past 100 Years, Royal Caribbean Cuts Back on Housekeeping Service, Fourth Carnival Cruise Ship Will Be Based Out of Galveston, Texas. Even if they are not traveling with you, if someone in your immediate family is diagnosed and treated for an illness, you may request a refund to the original form of payment. You can find out details of your compensation by clicking the link that matches your sail date below. I hope my TA is correct and I will see a FCC for the insurance and the deposit for my canceled Feb 2022 cruise; even sweeter if the expiration for the FCC is December 2023. When booking a cruise, passengers generally pay a portion of the total cruise fare as a deposit, with the remaining amount due a set number of days prior to the embarkation date (75 days for sailings 5 days or less, 90 days for sailings 6-24 days, and 120 days for sailings 25+ days). I am now confident we made the right decision to cancel, as sad as it was at the time. Princess cruisetours are also undergoing some changes, with the cruise line implementing a new pre-tour testing requirement, which is in addition to the pre-cruise test for that vacation segment. Majestic is also listed to do cruises just prior and after your cruise. If you need to cancel for any reason not listed in the plan, under the Any Reason Cancellation Enhancement feature, youll receive 75% of the cancellation fee amount in the form of future cruise credits under our Standard plan and 100% under the Platinum plan. I like to be prepared.. Log in to My Princess to view your Future Cruise Credits and Deposits. All Rights Reserved. Princess Cruises has been forced to cancel a limited number of voyages for the Diamond Princess cruise ship, which includes departures out of San Diego, California. Vaccinated cruises are available to those who have received their final dose of an approved COVID-19 vaccine at least 14 days prior to the sailing day (not counting embarkation day) and have proof of vaccination. Ashley boarded her first cruise more than a decade ago and never looked back. In the event any guest believes any cancellation fees have been applied in error, they should contact us. Life happens, however, and it's good to be prepared for when the unexpected happens. Q: What if my condition did change prior to purchasing Princess Vacation Protection?A: Rest assured, emergency evacuation benefits are still provided in the event of a medical emergency. We canceled our Feb 3 Grand Princess cruise out of LA last Monday, which was 31 days out.. We had the option of using our Platinum PVP insurance and getting the final payment money returned to our credit card, but we would lose the cost of the insurance. Cruise Hive was established back in 2008 and among the earliest blogs in the industry. While I was writing my post above, I checked the list of cancelled sailings and noticed Majestic was still coming here and some of the cancelled cruises had Majestic cruises as the replacement. The ship's Europe schedule will begin with a 12 . With the uncertainty surrounding cruise vacations continuing, Princess Cruises is . Regular1-800-774-6237number. Emergency Medical Evacuation/Repatriation: Up to $50,000 ($75,000 with the Platinum Plan) in the event your medical condition requires emergency medical transportation to an appropriate medical facility or in the event of your death, provides coverage to transport your mortal remains. Princess Cruises stated, Over the past year we have operated hundreds of cruises thanks to the tens of thousands of our Princess team members that have rejoined our fleet to deliver exceptional Princess vacations. It comes as the cruise line is dealing with labor shortages while occupancy levels rise across its ships. Check with a travel agent or travel insurance provider, and be sure to read the fine print before making a purchase. I mentioned to her that I contacted LIVE chat 3 different times to confirm that it was refundable. "Currently, we are providing guests with cruises booked through Jan. 31, 2022, who may want to consider sailing at a different time, the option to rebook at a later date or receive a full. Will be very interesting to see where all of this lands! . However, the cruise line has now decided to cancel Regal Princess season through September 5, 2023, until the vessel begins sailings from New York. I don't understand the dollar amount, and the expiration date is as I feared, 31Dec2022, not 2023 as my TA informed me earlier. If Princess feels its not going to work out for the 2022/2023 season, why didnt they just cancel all the ships that were planned to sail there? WA residents only, Trip Cancellation benefits are underwritten by Nationwide Mutual Insurance Company and Affiliated Companies, Columbus, Ohio (NAIC #23787). SANTA CLARITA, Calif.,(January 17, 2022)Its never too early to start planning for much-anticipated summer vacations, and Princess Cruises is giving guests an added level of comfort when they book a cruise with the extension of the Book with Confidence program, and extended health and safety protocols. Cruisers wishing to cancel shore excursions booked in advance of the sailing date must cancel at least five days prior to embarkation to receive a refund to the original form of payment. FCCs issued in lieu of refunds are refundable (Refundable FCCs); otherwise FCCs are not refundable (Nonrefundable FCCs). I think Princess also calls it Book With Confidence. 100% cruise fare refund for you, and your Travelling Party, if any of you tests positive for COVID-19 within 10 days prior to the cruise or at the boarding terminal, for cruises departing on or before April 30, 2023. Princess Cruises said that the Royal Princess cancellations were due to recent deployment changes. Cruise with Confidence seems the more flexible option as things stand right now. Not sure why it's not on the "restart" list, maybe you are right? Princess passengers whose cruises are canceled have several options. "Currently, we are providing guests with cruises booked through Jan. 31, 2022, who . In no situation shall a guest be entitled to a refund greater than the refund amount retained by Princess Cruises. All I want is for it to be moved 5 days until 1/5/23. Future Cruise Deposits must be used within two years from the date of purchase or the deposit amount will be refunded to the original form of payment. So we opted to not wait and canceled outside the 30 days. By the end of Feb 2022 "things" could be much better and I might regret canceling. A Princess spokesperson said the changes were made due to "labor challenges." 3 Travel Assistance services are non-insurance services provided by LiveTravel International. When you check out, well automatically apply your credit to the payment due unless you uncheck the "onboard credit applied" box on the "Reservation Summary" screen. Our Panama trip on the Ruby just died and the replacement is on the Emerald which does not show many suites available. //]]>. Once that FCC appears, I will share the amount and the expiration date. Learn more about our commitment toCruise Health. We're travelling with Princess and I'm disappointed. I'm so frustrated. It is available for purchase up until final payment for your trip on all Princess Cruises, Princess Cruisetours, Princess Alaska Land Tours and Princess Canadian Rockies Land Tours, and is available at two levels: Standard or Platinum. We are hoping they will let us move it 5 days to 1/5/23, but no joy yet. They are not available to be used to the offset the cost of any other booking component and cannot be used for satisfying the deposit. 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