This is an eLearning module forExternal Staff to Oxford Health e.g., Agency, Locums and students working with the Mental Health Community and Inpatient teams who require access to Rio. /F1 9 0 R I have been able to elicit times of the day when a clients mood is low and also underlying concerns that may be triggering this. Rio Mobilise helps healthcare providers using Rio EPR improve efficiency for teams or staff that deliver services in the community. A rolling programme of information sessions for everyone, via Microsoft Teams, to . 3 0 obj Lambeth currently has 1,054 staff now using the RiO system. We uses analytics cookies to help us improve our website for our users. <>/XObject<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 612 792] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> x\o7n?j7@cA5M+:Yv+)=]=!%7E/]&5{z2.>Lb~y^__7gI0L2$sYU`7Og36\Jn= AZewPb~`n2iF3kAmAC0HIXJe$?nec=,rM4zgtQ;R5gjAUJ{6}fDu%>sd%4&. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. /ExtGState Patients can cancel or request to reschedule appointments at their convenience, enabling self-management of appointment bookings even out of hours. ? Its just changed everything. C},~w3v1tJ&2rb]J Vital patient information is contained with the EPR system, increasing productivity, reducing delays, and eliminating potential errors. Today, its trusted by thousands of healthcare professionals to improve quality of care, clinical safety and patient experience, while also increasing efficiency on a restricted budget. With ePMA, Patients have just one overarching record in Rio, so their prescription and administration record stay with them as they move across the healthcare organisation. We have one patient record; no matter if we are treating a podiatry patient or a mental health patient, we have a single view of a patient's needs. hb```c``*c`a`* B@Wu P&:(f`, qzQ!` l9%%(d hmk0>7v6]ZKlw4~wr6u{Y0"xHF$XUspF p"AYU!{S$f!Z.l> t.]>D M'3;i-"Ve;UYN2S~ 6+0FgmVa,ad-DJz=wIIoZImWmUED( CxP8 2 0 obj Traditionally, keeping track of records for mental health patients has been a complex and time-consuming process. Home; About; Gallery; Blog; Shop; Contact; My Account; Resources Simply follow these steps: You should see this page on the screen: For further information on each of the four main sections, please see the information overleaf. Over 8 million records were migrated from the old system to CITO and, following detailed discussion and debate with a Document Management Working Group, all he existing metadata was remapped to a new structure taken largely from an NHS Scotland Document Management Standard. Rio Mobilise is helping nurses make more efficient use of their time as information can be recorded while in the community and synced back to Rio EPR. stream Andrew Dickers Kent and Medway NHS and Social Partnership Trust Using Tablets in the District Nursing Service Sue Horbury Oxleas NHS Foundation Trust Monday 9 February 2015 Twitter: #transformLDN . Around 20,000 mental healthcare professionals across six London mental health trusts including 2,000 in Oxleas now routinely use RiO. Enhanced security (missing from old system) fully protected folders The process of migrating the records has offered opportunity to cleanse the master index, address. All eLearning modules use dummy data. Configured to fit your requirements, we c. The Application of an Alert to a Patient Record in RiO briefing paper Introduction The application of the 'Alerts' functionality within a system wide Electronic Patient Record (EPR) can improve patient care and the safety of staff and members of the public. But opting out of some of these cookies may affect your browsing experience. >$5d%oxF.BeeircJ S\eNFT1|a*UelC-Qewz.v4(R. Mental health, community and child health, Rio Electronic Prescribing and Medicines Administration (ePMA), Rio Criminal Justice Liaison and Diversion Service (CJLDS) Screening, Clinical Lead, Berkshire NHS Foundation Trust, Community Psychiatric Nurse, Berkshire NHS Foundation Trust, mental health, child health and community care. "It is helping clinicians to provide the best care to our patients by giving them the information they need at their fingertips, when and where they need it. A leading electronic patient record system for secondary care, it operates across mental health, child health and community care settings and interoperates easily with other systems. /Image36 6 0 R Rio Mobilise enables health and social care enables community nurses to complete their work, collaborate with colleagues and stay in contact all via one mobile device from any location, at any time. <> /GS31 4 0 R Each of the trusts have received CSE Servelecs RiO mental health system, installed by BT the local service provider for London. << You need to state when submitting your certificate, which Service / Location you are. Smartcards work just like Chip & PIN credit cards and are used to access information on the Trust's IT systems, just like we would normally use a username & password. 226 0 obj <>stream Provide better, safer, patient-centred care. By the end of thiscourseyoull be able to: The course is ideal for new startersand anyonewho needsto accessRioelectronic patient records. Actual test kits. Dr Hashim Reza, consultant psychiatrist and clinical director at the trust, said the London mental healthcare community now had a computerised patient record system as good as any in the world. We'll assume you're ok with this, but you can opt-out if you wish. Until two years ago, this process would have taken at least a few days, as notes were transported from building to building or selected pages from the notes were faxed. The Outlook Web App (OWA) Learning Series will provide you with the skills and guidance on how to use, and make the most of, Outlook Web App. Under RiO, the clinic appointment system is also now available across the whole of Lambeth and appointments are open to all patients, at any clinic, helping to reduce waiting times. /Type /Page >> Rio Integration Hub is a cloud-based interoperability platform that enables data sharing across care settings to deliver an integrated approach to patient care. In this column from NHS Connecting for Health, Dr Hashim Reza, consultant psychiatrist at Oxleas NHS Foundation Trust and mental health clinical lead for the London Programme for IT, and Kenny Gibson, primary care and IT information manager at Lambeth Primary Care Trust, discuss is use and benefits. RiO (Mental Health) Electronic Patient Health Record System Learn how to use the Rio electronic patient records (EPR) system for community and mental health care. Critical decisions are taken more quickly because key staff from different teams can review notes, discuss clinical problems and record their conclusions. Rio Virtual Assistant emulates human conversation to provide a two-way conversation, interacting with patients to discover their needs, offering automatic responses and escalating to the support team as necessary. This course is available on demand. Some of our customers experienced a 75% reduction on initial appointment time saved since using Rio Virtual Assistant. Only available if your organisation has access to RIO. The digitisation of paper case notes, along with the deployment of an in house built ePR, enabled near paperless working in our Mental Health Services but also maintained some barriers whereby colleagues in our Physical Community and Childrens services did not have access to these records, and vice versa. /F7 8 0 R Further info can be found in the staff privacy notice on the trust intranet. By allowing patients speedy and out of hours access to appointment cancellations, this reduces avoidable missed appointments (Did Not Attend DNAs) and associated wasted appointment costs. This course is delivered live on-line with a trainer and can be accessed via a PC, or Tablet. /F3 11 0 R The Rio Mood Diary is easier to get safety plans to patients, with mobile working, we dont have to write it all down, its there for the patient on the app straight away. CSE Servelecs web-based electronic care record system, RiO, is designed for health and social care organisations that need a single source of information about their clients. Please provide feedback on the eLearning course once completed. endstream endobj 196 0 obj <>/Metadata 19 0 R/Pages 193 0 R/StructTreeRoot 24 0 R/Type/Catalog>> endobj 197 0 obj <>/MediaBox[0 0 612 792]/Parent 193 0 R/Resources<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI]/XObject<>>>/Rotate 0/StructParents 0/Tabs/S/Type/Page>> endobj 198 0 obj <>stream << Six mental health trusts went live in October 2007; with Oxleas NHS Foundation Trust one of the first to complete the switch to electronic records. It is mandatory to procure user consent prior to running these cookies on your website. :FAk_v~K;~3~mpc Y], /H#*KUHL The six trusts, which account for 60% of the mental health trusts in the capital, are now using these new computerised patient record systems, as part of a London-wide NHS IT upgrade. Centralised electronic health records: EPR holds detailed information about a person's health including medication, inpatient appointments, test and x-ray results and their medical history, which is quick and simple to access when required. The cookie is used to store the user consent for the cookies in the category "Other. The opportunity to self-manage their care. Order Communications software enables you to communicate digitally with your local pathology and radiology services and replace historical paper-based methods. The six trusts to receive the software are Oxleas NHS Foundation Trust, South West London and St Georges Mental Health NHS trust, North East London, West London, East London and the City, and Barnet, Enfield and Haringey NHS mental health trusts. The Trust processes information about you, in monitoring and completing Carenotes training. PMVA Training: What is PMVA training? This first group of clinicians and administrative colleagues is now the pan-London RiO mental health user group, which meets with BT every two months to oversee developments in the system. We now have a single system across both our trusts and have brought our patient records together as we align our working practices and processes in our partnership. The name of your NHS organisation, service or partnership should adhere to the following principles: be written out in full, without the use of acronyms, abbreviations or symbols such as '&' - except St for 'Saint' and NHS for 'National Health Service'. NB: Your login details will only be distributed to you on submission of your results certificate. Risk ratings of Low, Medium and High are no longer required, and so have been removed. Rio manages both administrative and clinical processes and can be tailored to your organisations specific needs. The system interoperates easily with other social care and health care systems, and we can tailor the system to your organisations specific needs. The fact that a multi-disciplinary group of clinicians from six different NHS trusts could agree to a single record keeping system, after only five days of discussions, is probably a unique event in the history of NHS. Note Type - every . This category only includes cookies that ensures basic functionalities and security features of the website. The solution improves all aspects of the screening process and provides benefits for both the patients and the healthcare professionals. Oxleas NHS Foundation Trust was one of the first of the mental health trusts in London to have completed a trust-wide switch to electronic records. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. We have - now added comment boxes under each symptom rating for staff to record any comments which enhance the BPRS. CITO is closely integrated with RiO, the Trust EPR and we have also built a Microsoft Word Plug in which facilitates direct upload to the system from Word, where this is required. << RiO(Mental Health)Electronic Patient Health Record SystemCourse, Record ward activity and upload documents to. j7/cAoPR #RbU*C+8b#9twK2vkiIl+I8 Sh.l1\(rmf2!,D8*2z. XMh& {w]0L#7u()wIw?_2Q,uBG1Zv)R#L& @ U+]c;zs3)_'Q/|_U?*}`vh&kk~il=m&@P$}#dQ g/2]6NB8cjZ E[j2e?co7/,*25-$3x;]-X6_>]})ier/x F#"Dqu@n>EcLu> BaG L:\TRNG\EPR\QRGs and Service Specific Resources\Generic QRGs\Rio QRGs Uploaded\Saving Letters using DropZone RiO QRGV1.doc 08/09/17 1 RiO - Saving Letters using DropZone When you edit a letter you will need to use RiO's 'DropZone' feature in order to save a copy of the letter to the patient's record. The cookie is used to store the user consent for the cookies in the category "Performance". Rio Virtual Assistant means Somerset NHS Foundation Trust can manage their appointments online, reducing the backlog in their appointment teams. The system supports the vision to hold one integrated, electronic health record (EHR) for each person, to make it possible to deliver the highest quality and most efficient healthcare service. ` 2= endstream endobj 201 0 obj <>stream Rio -- Making Containers Fun Again Deploy, manage, scale, and version your applications with a single command In this video quickstart, we show you how easy it is to install Rio and start. We also use third-party cookies that help us analyze and understand how you use this website. The six trusts, which account for 60% of the mental health trusts in the capital, are now using these new computerised patient record systems, as part of a London-wide NHS IT upgrade. Ashton-under-Lyne l}62u>#w~2E O{NXX $se $$D20m UQDg`4 Patients benefit because the healthcare professionals that they are seeing have access to up to date information in the home with the patient at the time. Improving population health through successful partnerships. /CropBox [0 0 595.32 841.92] 213 0 obj <>/Filter/FlateDecode/ID[<81EB6F832F6FC3479431240C66910C25>]/Index[195 32]/Info 194 0 R/Length 94/Prev 824888/Root 196 0 R/Size 227/Type/XRef/W[1 3 1]>>stream In order to flag the entry as a COVID-19 record the Registration Authority (RA) Agent enters the following data: choose UK passport as the photographic evidence - enter 000000000 in the passport number field and the date 1 April 2025 in the expiry date field The course can be tailored to meet your needs and the way that your NHS Trust operates. Meet government policy and the NHS agenda. The course equips learners with the knowledge to access patient records, including how to retrieve, edit and document patient data appropriately. Our leading Electronic Patient Record (EPR) system is used throughout secondary health care services, operating within mental health, child health and community care settings, to manage administrative and clinical processes. Access software lets you work the way you want, giving your organisation the power to thrive and grow, Swansea named best location in the UK for hybrid workers, The Access Group acquires ClassForKids and enters the kids club software market, Young people and low-income workers risk being left behind by hybrid working, new research finds, Access PaySuite strengthens payments offering with the acquisition of Pay360, The Access Group reports 43% increase in pro forma revenue, Access People to acquire payroll provider Paycircle. This cookie is set by GDPR Cookie Consent plugin. It also helps to keep a record of their mood in between conversations, providing you with a more complete view of their mental health and the opportunity to intervene if required. Based on the screening, practitioners offer advice and guidance to police officers, magistrates and other colleagues within the criminal justice system, to help determine the most appropriate level of support and outcome for each person. As well as working with NHS Trusts and councils, we also work withprivate healthcare organisations, charities,and schools throughRio Cloud. Click here for more information about how we use cookies on our site or read our privacy policy here. LSCFT (The Trust) is a large NHS Community Trust providing services to the people of Lancashire and South Cumbria. 4 0 obj It's hugely important that we can give staff the time that they need to do their job within their contracted hours, not having to work additional hours just to keep up. From within the RiO Patient Record, select the JUYI tab: Briefly describe the initiative/ project/service; please include your aims and objectives. Users should: log on to SCR on the Spine through the system in use in their organisation, using their smartcard choose the correct role, if they have more than one search for the patient, using NHS number if possible This might include you using a pulse oximeter to take oxygen readings, which you. V:'@n`>.m'%NOWw_,APBbEAmGw'qdW I%N Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. EPRs enable patient data to be shared between healthcare facilities, accessed via a centralised system and amended at the point of retrieval. The Clinical Record Interactive Search (CRIS) system has been developed for use within our NIHR Maudsley Biomedical Research Centre. These cookies do not store any personal information. Individuals can also fill out pre-appointment and assessment forms before they arrive at the service, reducing admin time and improving the patient experience. - Staff access the system via the main EPR (RiO) which ensures that the correct patient is selected. Each patient works with at least a psychiatrist, dietician and family therapist. Your PPE will show you how to access this. Objectives To evaluate the implementation and adoption of the NHS detailed care records service in "early adopter" hospitals in England. Eventually it is intended to link the mental health record software to a wider system of integrated electronic patient records system, to enable NHS staff to access patient records by linking with other hospitals and NHS and social care organisations in London and across the rest of the country. The series covers content from sending and receiving emails to using Instant Messaging and Presence Management. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. This has been reflected in improvements cited in a recent mental health service users survey, conducted by the Healthcare Commission. YJr:&@&ge2k. It was first deployed to trusts as part of the National Programme for IT in the NHS in 2006. ]s:AQ=AJP \s{X=z *MpSN{i{ 'sCi]Z2koG>sr)~$M9$( GnX{~8}^P50+"R#ryHQC\3>~U;x{a'3O",U ehyG\K.Z[rX>=-j^=I6$mY345Z-xXA)]Jt}A_+TMYS2dDm1B@:{cfH)A|VTcp4-w/. It serves three London boroughs with a combined population of about a million people. Analytical cookies are used to understand how visitors interact with the website. 195 0 obj <> endobj NHSmail 2 Training & Guidance. Confirm Account after e_Learning Training IM&T Service Portal (service-now.com). Staff are required to complete the final Formulation section of the form which should reflect consideration of the 5 Ps framework. The note will be in their name and track that you wrote it. jWA9' If you do not, this may delay your access to Rio. HV[oF~G?g%~"Z%a!JV9clYFs3taggf:2dQr5,pFl4M=$1:M{-c b}'&{W -|`=wMGLT;3CKd )(uln=r>{XWVC+rM/cHq.gF;/}fRgO>*QDij*|oBTsBa8!/U,c9V+]O=6$KdvhqTu^wb.h+@i& Diploma of higher education in mental health nursing Northumberland, Tyne and Wear NHS Foundation Trust RM-PGN-05 - Appendix 7 - Electronic Information Stored - V03 - Issue 1 - Issued May 2016 Part of NTW (O) 09 Management of Records Policy Appendix 7 List of Electronic Areas where patient information is held within the patient's folders on RiO / IAPTus. Top-up degree programme Staff who have obtained a diploma in nursing can gain a degree-level qualification if they complete three modules at level three. Kazandra Navarro pitched a five-inning shutout while also belting a three-run home run to lead the Rio Rico Hawks past the Nogales Apaches 10-0 in high school softball on Tuesday. . We worked to engage clinicians and administration staff by encouraging them to produce their own screen-shot crib sheets for various RiO functions, and by providing individual coaching for those unfamiliar with using computers. RiO in a mental health trust: Dr Hashim Reza. Tameside With live online, you can interact, ask. We also use third-party cookies that help us analyze and understand how you use this website. hMnF5F'``qq?>{={0- u2 RiO Training Videos You are here: Home Sections RiO Training Videos 01 Clinical portal 02 Referrals 03 Progress notes 04 Assessment Forms 05 Documents 06 Caseload 07 HCP Diary 08 Clinics 09 Care Planning 10 Inpatients 11 Editable Letters / Dropzone As part of our commitment to providing youthe best possible RiO experience, we are doing the following: The Risk Summary form has been updated in line with our Suicide Prevention Strategy. endobj With live online, you can interact, askquestionsand practice new skills all without leaving your desk! RiO CHECKLIST Note: this course will take up to 2 hours to complete, but you can stop and resume at any point AS LONG AS IT IS ON THE SAME COMPUTER. However, capturing and sharing this information often proves difficult meaning clinicians miss out on important insights into the patients wellbeing and coping strategies. Rio manages both administrative and clinical processes and can be tailored to your organisation's specific needs. Initially, I was involved in long discussions with a group of multi-disciplinary colleagues, reviewing each others assessment schedules and record keeping methods to agree a single set of specifications that all London mental health trusts could sign up to. Necessary cookies are absolutely essential for the website to function properly. Oxford Health Member of Staff MUST complete the eLearning via L&D to register your completion of the eLearning for training records. How to use RiO v4.7 To access the RiO Clinical Support, click here We also have a 24/7 on-call system which is manned by users, so that healthcare professionals are able to ask for assistance from someone who knows their role and needs even at 3am on Sundays. Failure to do so may delay activation of your Rio account. This cookie is set by GDPR Cookie Consent plugin. Mental health, community and child health, Electronic Prescribing and Medicines Administration (ePMA), Programme Lead - Digitisation, Health Informatics, Dudley and Walsall Mental Health Partnership and Black Country Partnership, Midlands Partnership NHS Foundation Trust, Birmingham Community NHS Foundation Trust, Digital Technology Services Project Manager, highest quality and most efficient healthcare, One central app integrating with our EPR system in real time, Tailored view for each team, showing only the information that they need to Deliver care to their patients, Enables community nurses to complete their work, collaborate with colleagues and stay in contact all via one mobile device from any location, at any time, Emulates human conversation to provide a two-way conversation, interacting with patients to discover their needs, offering automatic responses, Self-management of appointment bookings even out of hours - patients can cancel or request to reschedule appointments, Reduces avoidable missed appointments (Did Not Attend DNAs) - by allowing patients speedy and out of hours access to appointment cancellation sassociated wasted appointment costs, Reduce admin time and improve the patient experience - by allowing individuals to fill out pre-appointment and assessment forms before they arrive at the service. /Font Perfect for dispersed teams working from home. I can complete my work no matter where I am, without signal. Six mental health trusts in London are now using new IT systems, delivered under the NHS IT programme, to help deliver better care to patients. It helps you improve outcomes by providing a holistic picture of patients in your care. It's completely changed the way that we document within community nursing services, which enables us to provide better quality care. << For us, RiO has brought continuity to the patient record that wasnt there before the podiatrist can see what the physiotherapist did last week, and the school nurse can see the childs full childhood immunisation regimes all of which results in better, safer patient care. Important: We can only deliver this course if your organisation has access to the RIO system. A series of consultation groups with front line clinical staff from across services to identify how to make RiO better for you. It takes stress off me, when I finish at the end of the day, I have actually finished. Patients of the trust will be in contact with one or more of these services. This website uses cookies to improve your experience. Find out what was the ROI some of our customers experienced since using our EPR system's modules Rio Mobilise and Rio Virtual Assistant. Some mental health trusts had started to merge these records, to reduce the clinical risks that this situation had created. ePMA software helps to ensure that people receive the correct medication at the right time. iNetwork /Rotate 0 ", Dr Reza said that the introduction of new systems inevitably required a big culture change. /Image33 5 0 R /F5 12 0 R e4A1D@%TOu?0g(ulw_d%N.Rtv_V,k$i$NMG}>:Ww_ ^f In London the main software for the hospital sector will be supplied by Cerner, while INPS will provide GP software. Embrace the concept that information is there to be shared, unless there is good reason not to do so. Integrate Systems where possible. "These six London mental health trusts now have a modern IT system to support key clinical services. ", Dr Morris Zwi is a consultant psychiatrist at South West London and St Georges mental health NHS trust, added: "The new system is especially useful in cases where many health professionals are involved, for instance in eating disorders. Upon completing the training, we will activate your smartcard which will allow you to access the RIO system. %PDF-1.5 Each team has a tailored view, showing only the information that they need to deliver care to their patients. You or someone you care for may be asked by your GP or a health professional to monitor COVID-19 symptoms at home. q_}->t~] &[Q~9?3a-tbJ8KtN9y0U With this seamless, fully digitised electronic order communications and results reporting, clinicians can request tests and procedures, track test progress and access results instantly, improving safety and efficiency - all within one single, easy-to-use system. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. What is an Apprenticeship and who can apply? % Increased confidence in the health system. The ePMA module provides a digital system for prescribing, verifying, and administering medication. Old Street Prior to that we held many legacy and current records on paper. . Its took a lot of pressure off my job role. Find out more here. endobj These cookies will be stored in your browser only with your consent. F52cX=sigpkYnfmdqmN Ps-f 7p ! Laptops have limited battery life and the extra weight to carry also presented some ergonomic issues. Some of our customers experienced a 15% reduction of staff visits to base using Rio Mobilise. These cookies will be stored in your browser only with your consent. Our platformenables a safe, secure environment to share data between various systems and mobile apps. e*ntaa~j?doyM/ NO9ykUCSiT.@ dKz;W9-=;(e:5]vv}PV5e]5j t:75w2%OY'3p*#_-L=,Q!K%20LE%vR'L4P1X.H'LTF!"0{fx6Y7PYrU/U :Y=}E Make the end user experience as seamless as possible. If there is an opportunity to improve something, take it. OL6 7SG, Designed by Elegant Themes | Powered by WordPress. We developed the Mood Diary App (in partnership with Total Mobile), to support the Zero Suicide Programme and reduce the risk of self-harm and suicide. We regret that this training is not currently available on iPads. Servelec specialises in the design, development and implementation of Electronic Patient Record (EPR) and Patient Administration Systems (PAS), social care case management software and early years . Perfect for dispersed teams working from home. Our Mood Diary App for Rio helps to support your patient's mental well-being, giving them access to their safety plan and emergency contacts when they need them. Date - this defaults to now, the time you are typing the note. Our Aims and Objectives in this were to: Build infrastructure for the new system which would be fast, highly secure and resilient Migrate all documents from the old EDMS (WinDip) into the new CITO EDMS Systematically subject each document to Optical Character Recognition (OCR) so that individual or phrases words can be searched for.
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